Legal

Refund Policy

Effective Date: May 10, 2025

No Refunds After Purchase

Due to the digital nature of OpulenVault and the immediate access to the software upon license activation, we do not offer refunds once a purchase is complete.

We strongly encourage all prospective customers to book a free demo and review all features before purchasing. This ensures you are making a fully informed decision that fits your business needs.

Book a free 30-minute demo before purchase — schedule here
Review our FAQ for common questions — view FAQ

How to Get Support

If you are experiencing issues with OpulenVault after purchase, please contact us before raising a dispute. We are committed to resolving technical problems promptly.

We aim to resolve most issues within 24–48 hours
If a payment dispute is raised through Paddle, we will respond with full proof of delivery and communication records